PRIVACY POLICY
1. INTRODUCTION
1.1 Welcome to CORE RUNNERS run by [Studio
Arm] and its affiliates and related corporations (individually and
collectively, "CORE RUNNERS",
"we", "us" or "our"). CORE
RUNNERS takes its
responsibilities under applicable privacy laws and regulations ("Privacy
Laws") seriously and is committed to respecting the privacy rights and
concerns of all users of our game-related services (“Services”) and website
(the "Site"). We recognize the importance of the personal data you
have entrusted to us and believe that it is our responsibility to properly
manage, protect and process your personal data. This policy (“Privacy Policy”)
is designed to assist you in understanding how we collect, use, disclose and/or
process the personal data you have provided to us and/or possess about you,
whether now or in the future, as well as to assist you in making an informed
decision before providing us with any of your personal data. Capitalised terms used in
this Privacy Policy that are not otherwise defined have the meanings given to
them in the CORE RUNNERS Terms of Service.
1.2 "Personal Data" or "personal data" means data,
whether true or not, about an individual who can be identified from that data,
or from that data and other information to which an organisation has or is likely to have access.
Common examples of personal data could include name, identification number and
contact information.
1.3 By using the Services, registering for an account with us or visiting
our Site, you acknowledge and agree that you accept the practices, requirements,
and/or policies outlined in this Privacy Policy, and you hereby consent to us
collecting, using, disclosing and/or processing your personal data as described
herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL
DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR
ACCESS OUR SITE. If we change our Privacy Policy, we will post those changes or
the amended Privacy Policy on the Site. We reserve the right to amend this
Privacy Policy at any time.
2. WHEN WILL CORE
RUNNERS COLLECT PERSONAL DATA?
2.1 We will/may collect personal data about you:
• when you register and/or use our Services or Site, or open an account
with us;
• when you submit any form, including, but not limited to, application
forms or other forms relating to any of our products and services, whether
online or by way of a physical form;
• when you enter into any agreement or provide other documentation or
information in respect of your interactions with us, or when you use our
products and services;
• when you interact with us, such as via telephone calls (which may be
recorded), letters, fax, face-to-face meetings, social media platforms
and emails;
• when you use our electronic services,
or interact with us via our Site or use our Services. This
includes, without limitation, through cookies which we may deploy when you
interact with our Services or Site;
• when you carry out transactions through our Services or Site;
• when you provide us with feedback or complaints;
• when you register for a contest, for games or game specific events; and
• when you submit your personal data to us for any reason.
The above does not purport to be exhaustive and sets out some common
instances of when personal data about you may be collected.
3. WHAT PERSONAL DATA WILL CORE
RUNNERS COLLECT?
3.1 The personal data that CORE RUNNERS may collect
includes but is not limited to:
• name;
• email address;
• date of birth;
• billing address;
• bank account and payment information;
• telephone number;
• gender;
• information sent by or associated with the device(s) used to access
our Services;
• any other information about the user when the user signs up to use our
Services, and when the user uses the Services, as well as information related
to how the user uses our Services; and
• aggregate data on content the user engages with.
3.2 You agree not to submit any information to us which is inaccurate or
misleading, and you agree to inform us of any inaccuracies or changes to such
information. We reserve the right at our sole discretion to require
further documentation to verify the information provided by you.
3.3 If you sign up to be a user of our Services using your social media
account (“Social Media Account”), link your account to your Social Media
Account or use any CORE RUNNERS social media
features, we may access information about you which you have voluntarily
provided to your Social Media Account provider in accordance with such
provider's policies, and we will manage and use such personal data in
accordance with this Privacy Policy at all times.
3.4 If you do not want us to collect the aforementioned information/personal data, you
may opt out at any time by notifying us in writing. Further information on
opting out can be found in the section below entitled "How can you
withdraw consent, remove, request access to or modify information you have
provided to us?". Note, however, that opting out or withdrawing your
consent for us to collect, use or process your personal data may affect your
use of the Services. For example, opting out of the collection of location
information will cause its location-based features to be disabled.
4. COLLECTION OF OTHER DATA
4.1 As with most websites and mobile applications, your device sends
information which may include data about you that gets logged by a web server
when you use our Services. This typically includes without limitation your
device’s Internet Protocol (IP) address, computer/mobile device operating
system and browser type, type of mobile device, the characteristics of the
mobile device, the unique device identifier (UDID) or mobile equipment
identifier (MEID) for your mobile device, the address of a referring web site
(if any), the pages you visit on our website and mobile applications and the
times of visit, and sometimes a "cookie" (which can be disabled using
your browser preferences) to help the site remember your last visit. If you are
logged in, this information is associated with your personal account. The
information is also included in anonymous statistics to allow us to understand
how visitors use our Services and Site.
4.2 Our mobile applications may collect precise information about the
location of your mobile device using technologies such as GPS, Wi-Fi, etc. We
collect, use, disclose and/or process this information for one or more purposes
including, without limitation, location-based services that you request or to
deliver relevant content to you based on your location or to allow you to share
your location to other Users as part of the services under our mobile
applications. For most mobile devices, you are able to withdraw your permission for us to
acquire this information on your location through your device settings. If you
have questions about how to disable your mobile device's location services,
please contact your mobile device service provider or the device manufacturer.
5. COOKIES
5.1 We may from time to time implement "cookies" or other
features to allow us or third parties to collect or share information that will
help us improve our Site and the Services we offer, or help us offer new services and
features. “Cookies” are identifiers we transfer to your computer or mobile
device that allow us to recognize your computer or device and tell us how and
when the Services or website are used or visited, by how many people and to
track activity within our Site and Services. We may link cookie information to
personal data. Cookies also link to information regarding pages you have viewed,
or games you have played. Cookies are also used to deliver content specific to
your interest and to monitor usage of the Services.
5.2 You may refuse the use of cookies by selecting the appropriate settings
on your browser. However, please note that if you do this you may not be able
to use the full functionality of our Site and Services.
6. HOW DOES CORE RUNNERS USE THE INFORMATION YOU PROVIDE?
6.1 We may collect, use, disclose and/or process your personal data for one
or more of the following purposes:
(a) to consider and/or process your application/transaction with us or your
transactions or communications with third parties via the Services;
(b) to manage, operate, provide and/or administer your use of and/or access
to our Services and our Site (including, without limitation, your preferences),
as well as your relationship and user account with us;
(c) to respond to, process, deal with or complete a transaction and/or to
fulfil your requests for certain products and services and notify you of
service issues and unusual account actions;
(d) to enforce our Terms of Service or any applicable end user
license agreements;
(e) to protect personal safety and the rights, property or safety of others;
(f) for identification and/or verification;
(g) to maintain and administer any software updates and/or other updates
and support that may be required from time to time to ensure the smooth running
of our Services;
(h) to deal with or facilitate customer service, carry out your
instructions, deal with or respond to any enquiries given by (or purported to
be given by) you or on your behalf;
(i) to contact you or
communicate with you via voice call, text message and/or fax message, email
and/or postal mail or otherwise for the purposes of administering and/or
managing your relationship with us or your use of our Services, such as but not
limited to communicating administrative information to you relating to our
Services. You acknowledge and agree that such communication by us could be by
way of the mailing of correspondence, documents or notices to you, which could
involve disclosure of certain personal data about you to bring about delivery
of the same as well as on the external cover of envelopes/mail packages;
(j) to allow other users to interact or connect with you, including to
inform you when another user has sent you a private message or posted a comment
for you on the Games or Site;
(k) to conduct research, analysis and development activities (including,
but not limited to, data analytics, surveys, product and service development
and/or profiling), to analyse how
you use our Services, to improve our Services or products and/or to enhance
your customer experience;
(l) to allow for advertising and other audits and surveys to, among other
things, validate the size and composition of our target audience, and
understand their experience with CORE RUNNERS’s Services;
(m) for marketing and, in this regard, to send you by various modes of
communication marketing and promotional information and materials relating to
products and/or services (including, without limitation, products and/or
services of third parties whom CORE RUNNERS may collaborate or tie up with)
that CORE RUNNERS (and/or its affiliates or related corporations) may be
selling, marketing or promoting, whether such products or services exist now or
are created in the future. You can unsubscribe from receiving marketing
information at any time by using the unsubscribe function within the electronic
marketing material. We may use your contact information to send newsletters
from us and from our related companies;
(n) to respond to legal processes or to comply with or as required by any
applicable law, governmental or regulatory requirements of any relevant
jurisdiction, including, without limitation, meeting the requirements to make
disclosure under the requirements of any law binding on CORE RUNNERS or on its
related corporations or affiliates;
(o) to produce statistics and research for internal and statutory reporting
and/or record-keeping requirements;
(p) to carry out due diligence or other screening activities (including,
without limitation, background checks) in accordance with legal or regulatory
obligations or our risk management procedures that may be required by law or
that may have been put in place by us;
(q) to audit our Services or CORE RUNNERS’s business;
(r) to prevent or investigate any actual or suspected violations of our
Terms of Service, fraud, unlawful activity, omission or misconduct, whether
relating to your use of our Services or any other matter arising from your
relationship with us;
(s) to store, host, back up (whether for disaster recovery or otherwise) of
your personal data, whether within or outside of your jurisdiction;
(t) to deal with and/or facilitate a business asset transaction or a
potential business asset transaction, where such transaction involves CORE
RUNNERS as a participant or involves only a related corporation or affiliate of
CORE RUNNERS as a participant or involves CORE RUNNERS and/or any one or more
of CORE RUNNERS’s related corporations or affiliates as participant(s), and
there may be other third party organisations who are
participants in such transaction. A “business asset transaction” refers to the
purchase, sale, lease, merger, amalgamation or any other acquisition, disposal
or financing of an organisation or
a portion of an organisation or
of any of the business or assets of an organisation; and/or
(u) any other purposes which we notify you of at the time of obtaining your
consent.
(collectively, the “Purposes”).
6.2 You acknowledge, consent and agree that CORE RUNNERS may access,
preserve and disclose your Account information if required to do so by law or
pursuant to an order of a court or by any governmental or regulatory authority
having jurisdiction over CORE RUNNERS or in a good faith belief that such
access preservation or disclosure is reasonably necessary to: (a) comply with
legal process; (b) comply with a request from any governmental or regulatory
authority having jurisdiction over CORE RUNNERS, (c) enforce the CORE RUNNERS
Terms of Service or this Privacy Policy; (d) respond to any threatened or
actual claims asserted against CORE RUNNERS or other claim that any content
violates the rights of third parties; (e) respond to your requests for customer
service; or (f) protect the rights, property or personal safety of CORE RUNNERS,
its users and/or the public.
6.3 As the purposes for which we will/may collect, use, disclose or process
your personal data depend on the circumstances at hand, such purpose may not
appear above. However, we will notify you of such other purpose at the time of
obtaining your consent, unless processing of the applicable data without your
consent is permitted by the Privacy Laws.
7. HOW DOES CORE RUNNERS PROTECT AND RETAIN CUSTOMER INFORMATION?
7.1 We implement a variety of security measures and strive to ensure the
security of your personal data on our systems. User personal data is contained
behind secured networks and is only accessible by a limited number of employees
who have special access rights to such systems. However, there can inevitably
be no guarantee of absolute security.
7.2 We will retain
personal data in accordance with the Privacy Laws and/or other applicable laws.
That is, we will destroy or anonymize your personal data when we have
reasonably determined that (i)
the purpose for which that personal data was collected is no longer being
served by the retention of such personal data; (ii) retention is no longer
necessary for any legal or business purposes; and (iii) no other legitimate
interest warrant further retention of such personal data. If you cease using
our Services, or your permission to use the Site and/or the Services is
terminated or withdrawn, we may continue storing, using and/or disclosing your
personal data in accordance with this Privacy Policy and our obligations under
the Privacy Laws. Subject to applicable law, we may securely dispose of your
personal data without prior notice to you.
8. DOES CORE RUNNERS DISCLOSE THE INFORMATION IT COLLECTS FROM ITS VISITORS
TO OUTSIDE PARTIES?
8.1 In conducting our business, we will/may need to disclose your personal
data to our third-party service providers, agents and/or our affiliates or
related corporations, and/or other third parties, whether sited in Singapore or
outside of Singapore, for one or more of the above-stated Purposes. Such
third-party service providers, agents and/or affiliates or related corporations
and/or other third parties would be processing your personal data either on our
behalf or otherwise, for one or more of the above-stated Purposes. Such third
parties include, without limitation:
• our subsidiaries, affiliates and related corporations;
• other users of our Services and Site for one or more of the above-stated Purposes;
• contractors, agents, service providers and other third parties we use to
support our business. These include but are not limited to those which provide
administrative or other services to us such as payment services providers,
telecommunication companies, information technology companies and data centres;
• a buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution or other sale or transfer of some or
all of CORE RUNNERS’s assets, whether as a going concern or as part of
bankruptcy, liquidation or similar proceeding, in which personal data held by CORE
RUNNERS about our users is among the assets transferred; or to a counterparty
in a business asset transaction that CORE RUNNERS or any of its affiliates or
related corporations is involved in; and
• third parties to whom disclosure by us is for one or more of the Purposes
and such third parties would in turn be collecting and processing your personal
data for one or more of the Purposes.
8.2 We may also share statistical and demographic information about our
users and their use of the Services with suppliers of advertisements and
programming.
8.3 Additionally, you may elect to export your user activity feeds as RSS
feeds which may be subscribed to by other users, which may include information
regarding your game play, installation of games, connections with other users
and other information about your account activity which is published as a feed
on the Site.
8.4 For the avoidance of doubt, in
the event that Privacy Laws or other applicable laws permit
an organisation such
as us to collect, use or disclose your personal data without your consent, such
permission granted by the laws shall continue to apply.
8.5 Third parties may unlawfully intercept or
access personal data transmitted to or contained on the site, technologies may
malfunction or not work as anticipated, or someone might access, abuse or
misuse information through no fault of ours. We will nevertheless deploy
reasonable security arrangements to protect your personal data as required by
the Privacy Laws; however there
can inevitably be no guarantee of absolute security such as but not limited to
when unauthorised disclosure
arises from malicious and sophisticated hacking by malcontents through no fault
of ours.
9. INFORMATION ON CHILDREN
9.1 The Services are not intended for children under the age of 13. We do
not knowingly collect or maintain any personal data from anyone under the age
of 13 nor is any part of our Site or other Services directed to children under
the age of 13. As a parent or legal guardian, please do not allow such children
under your care to submit personal data to CORE RUNNERS. In the event that personal
data of a child under the age of 13 in your care is disclosed to CORE RUNNERS,
you hereby consent to the processing of the child’s personal data and accept
and agree to be bound by this Privacy Policy on behalf of such child. We will
close any accounts used exclusively by such children and will remove and/or
delete any personal data we believe was submitted without parental consent by
any child under the age of 13.
10. INFORMATION COLLECTED BY THIRD PARTIES
10.1 Our Site uses Google Analytics, a web analytics service provided by
Google, Inc. ("Google"). Google Analytics uses cookies, which are
text files placed on your device, to help the website analyse how users use our Services. The
information generated by the cookie about your use of the Services or device
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose
of evaluating your use of our Services, compiling reports on website activity
for website operators and providing other services relating to website activity
and Internet usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with
any other data held by Google.
10.2 We, and third parties, may from time to time make software
applications downloads available for your use on or through the Services. These
applications may separately access, and allow a third party to view, your
identifiable information, such as your name, your User ID, your device’s IP
Address or other information such as what game you are playing during any given
session, and any cookies that you may previously have installed or that were
installed for you by a third party software
application or website. Additionally, these applications may ask you to provide
additional information directly to third parties. Third party products or
services provided through these applications are not owned or controlled by CORE
RUNNERS. You are encouraged to read the terms and other policies published by
such third parties on their websites or otherwise.
11. DISCLAIMER REGARDING SECURITY AND THIRD-PARTY SITES
11.1 WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA AND/OR OTHER
INFORMATION THAT YOU PROVIDE ON THIRD PARTY SITES. We do implement a variety of
security measures to maintain the safety of your personal data that is in our
possession or under our control. Your personal data is contained behind secured
networks and is only accessible by a limited number of persons who have special
access rights to such systems, and are
required to keep the personal data confidential. When you place orders or
access your personal data, we offer the use of a secure server. All personal
data or sensitive information you supply is encrypted into our databases to be
only accessed as stated above.
11.2 In an attempt to provide you with increased value, we may choose
various third party websites
to link to, and frame within, the Site or Services. We may also participate in
co-branding and other relationships to offer e-commerce and other services and
features to our visitors. These linked sites have separate and independent
privacy policies as well as security arrangements. Even if the third party is
affiliated with us, we have no control over these linked sites, each of which
has separate privacy and data collection practices independent of us. Data
collected by our co-brand partners or third
party web sites (even if offered on or through our Site or
Services) may not be received by us.
11.3 We therefore have no responsibility or liability for the content,
security arrangements (or lack thereof) and activities of these linked sites.
These linked sites are only for your convenience and
you therefore access them at your own risk. Nonetheless, we seek to protect the
integrity of our Site and Services and the links placed upon each of them and
therefore welcome any feedback about these linked sites (including, without
limitation, if a specific link does not work).
12. WILL CORE RUNNERS TRANSFER YOUR INFORMATION OVERSEAS?
12.1 Your personal data and/or information may be transferred to, stored or processed outside of your country. In most
cases, your personal data will be processed in Singapore, where our servers
are located and our
central database is operated. CORE RUNNERS will only transfer your
information overseas in accordance with Privacy Laws.
13. HOW CAN YOU WITHDRAW CONSENT, REQUEST ACCESS TO OR CORRECT INFORMATION
YOU HAVE PROVIDED TO CORE RUNNERS?
Withdrawing Consent
13.1 You may withdraw your consent for the collection, use and/or
disclosure of and/or request deletion of your personal data in our possession
or under our control by sending an email to us at corerunners2035@gmail.com, and we will process such requests in accordance with this Privacy Policy
and our obligations under the Privacy Laws and other applicable law.
13.2 However, your withdrawal of consent may mean that we will not be able
to continue providing the Services to you, and we may need to terminate your
existing relationship and/or the contract you have with us.
Requesting Access to, or Correction of Personal Data
13.3 If you have an account with us, you may personally access and/or
correct your personal data currently in our possession or control through the
Account Settings page or tab on the Site or Services. If you do not have an
account with us, you may request to access and/or correct your personal data
currently in our possession or control by submitting a written request to us.
We will need enough information from you in order to ascertain your identity as well as
the nature of your request so as to be able to deal with your request. Please
submit your written request by sending an email to our Personal Data Protection
Officer. Your request will be processed in accordance with applicable law.
13.4 We may charge you a reasonable fee for the handling and processing of
your requests to access your personal data, where permitted under applicable
law. In this case, we will provide you with a written estimate of the fee we
will be charging. Please note that subject to applicable law, we may not be
required to respond to or deal with your access request unless you have agreed
to pay the fee.
14. QUESTIONS, CONCERNS OR COMPLAINTS? CONTACT US
14.1 If you have any questions, concerns or
complaints about our privacy practices, please contact us at corerunners2035@gmail.com.